What to actually send
Notice what is not on this list: newsletters, holiday graphics and 'company news.' Homeowners buying a five-figure appliance want answers, not a magazine.
- What a whole-home generator costs installed, and what moves the number.
- How to size a unit for their house, in plain language.
- Natural gas vs. propane, and what it means for their fuel bill.
- Permitting and timeline expectations for their county.
- One real install story with photos and the homeowner's outcome.
- Financing terms, if you offer them, with a monthly number.
- Annual maintenance reminders and what happens if you skip them.

