Reviews & Reputation for Generator Dealers

Reviews are ranking factors, not vanity

Google weighs review count, how often you get them, star rating and the words inside reviews when it decides who shows up in the top three. Dealers who ask for a review after every completed install outrank dealers who ask occasionally, even when the second dealer does better work.

It matters even more for Local Services Ads, where review volume and how recent they are is one of the strongest ranking factors. A dealer with 12 reviews from three years ago will lose that spot to a dealer with 90 and a steady flow.

The review engine

• Automated request by text and email triggered when a job is marked complete in your system.
• Timing tuned to generator work: after the install passes inspection and the homeowner has seen it run, not the same afternoon.
• A simple one-tap link straight to your Google profile. No survey, no extra steps.
• A second reminder for non-responders, then we stop. We do not pester your customers.
• Response writing for every review within one business day, using language that reinforces your service area and services.
• A negative review plan: fast, calm, public response and a private path to fix it.
• Prompts that encourage customers to mention the city and the work done, which is what Google reads.
• Monthly reporting on volume, rating trend and how you stack up against the two dealers you actually compete with.

What we will not do

We do not buy reviews, write reviews, or filter out unhappy customers before they can post. Google catches it, the penalty is brutal, and a dealer's reputation in a county is worth more than a temporary star bump. If your rating has real problems, we fix the operations story first and the review engine second.